Field Service Department

Let our field service technicians come to you!

Sending a qualified technician to your job site saves

time and money. Convenient on-site service minimizes

downtime, which can affect your bottom dollar.

Steve Tuttle

Field Service Manager – KC Area

(816) 432-6030

• FIELD SERVICE TECHNICIANS trained for your

equipment needs.

• FULLY EQUIPPED FIELD TRUCKS complete with

the tools needed to get you up and running.

• ON BOARD DIAGNOSTIC EQUIPMENT to

provide field diagnostics.

• A SINGLE POINT OF CONTACT to request

repairs.

• EFFICIENT AND QUICKER response times.

• PREVENTATIVE MAINTENANCE completed in

the field.

Also offering Bobcat® Machine IQ Service*

To provide the Machine IQ service, your equipment

transmits machine location, operating hours and fault

codes to your dealership:

• Each time it is started/stopped

• Every 20 minutes while running

• Each time a critical code occurs

• When the machine is moving and not running

(trailering mode)

The data is sent via satellite or cellular communication,

at no charge to you. Service is provided for 36 months.

* IQ is standard on select new models and can be added to M-Series or

newer machines for an additional cost.