Field Service Department
Let our field service technicians come to you!
Sending a qualified technician to your job site saves
time and money. Convenient on-site service minimizes
downtime, which can affect your bottom dollar.
OR
Call 816-432-6030 to schedule field service for our Blue Springs, Tracy or Olathe location.
Call 417-865-3535 for our Springfield location.
Steve Tuttle
Field Service Manager – KC Area
(816) 432-6030
• FIELD SERVICE TECHNICIANS trained for your
equipment needs.
• FULLY EQUIPPED FIELD TRUCKS complete with
the tools needed to get you up and running.
• ON BOARD DIAGNOSTIC EQUIPMENT to
provide field diagnostics.
• A SINGLE POINT OF CONTACT to request
repairs.
• EFFICIENT AND QUICKER response times.
• PREVENTATIVE MAINTENANCE completed in
the field.
Also offering Bobcat® Machine IQ Service*
To provide the Machine IQ service, your equipment
transmits machine location, operating hours and fault
codes to your dealership:
• Each time it is started/stopped
• Every 20 minutes while running
• Each time a critical code occurs
• When the machine is moving and not running
(trailering mode)
The data is sent via satellite or cellular communication,
at no charge to you. Service is provided for 36 months.
* IQ is standard on select new models and can be added to M-Series or
newer machines for an additional cost.
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