Field Service Department

Let our field service technicians come to you!

Sending a qualified technician to your job site saves
time and money. Convenient on-site service minimizes
downtime, which can affect your bottom dollar.

OR

Call 816-432-6030 to schedule field service for our Blue Springs, Tracy or Olathe location.

Call 471-865-3535 for our Springfield location.

Steve Tuttle
Field Service Manager – KC Area
(816) 432-6030
stuttle@kcbobcat.com

• FIELD SERVICE TECHNICIANS trained for your
equipment needs.

• FULLY EQUIPPED FIELD TRUCKS complete with
the tools needed to get you up and running.

• ON BOARD DIAGNOSTIC EQUIPMENT to
provide field diagnostics.

• A SINGLE POINT OF CONTACT to request
repairs.

• EFFICIENT AND QUICKER response times.

• PREVENTATIVE MAINTENANCE completed in
the field.

Also offering Bobcat® Machine IQ Service*

To provide the Machine IQ service, your equipment
transmits machine location, operating hours and fault
codes to your dealership:

• Each time it is started/stopped
• Every 20 minutes while running
• Each time a critical code occurs
• When the machine is moving and not running
(trailering mode)

The data is sent via satellite or cellular communication,
at no charge to you. Service is provided for 36 months.

* IQ is standard on select new models and can be added to M-Series or
newer machines for an additional cost.