Field Service Department

Field Service Department

Let our field service technicians come to you!

Sending a qualified technician to your job site saves

time and money. Convenient on-site service minimizes

downtime, which can affect your bottom dollar.

OR

Call 816-432-6030 to schedule field service for our Blue Springs, Tracy or Olathe location.

Call 471-865-3535 for our Springfield location.

Steve Tuttle

Field Service Manager – KC Area

(816) 432-6030

stuttle@kcbobcat.com

 

FIELD SERVICE TECHNICIANS trained for your

equipment needs.

FULLY EQUIPPED FIELD TRUCKS complete with

the tools needed to get you up and running.

ON BOARD DIAGNOSTIC EQUIPMENT to

provide field diagnostics.

A SINGLE POINT OF CONTACT to request

repairs.

EFFICIENT AND QUICKER response times.

PREVENTATIVE MAINTENANCE completed in

the field.

Also offering Bobcat® Machine IQ Service*

To provide the Machine IQ service, your equipment

transmits machine location, operating hours and fault

codes to your dealership:

• Each time it is started/stopped

• Every 20 minutes while running

• Each time a critical code occurs

• When the machine is moving and not running

(trailering mode)

The data is sent via satellite or cellular communication,

at no charge to you. Service is provided for 36 months.

* IQ is standard on select new models and can be added to M-Series or

newer machines for an additional cost.