Field Service Department

Field Service Department

Let our field service technicians come to you!

Sending a qualified technician to your job site saves
time and money. Convenient on-site service minimizes
downtime, which can affect your bottom dollar.

OR

Call 816-432-6030 to schedule field service for our Blue Springs, Tracy or Olathe location.

Call 471-865-3535 for our Springfield location.

Steve Tuttle
Field Service Manager – KC Area
(816) 432-6030
stuttle@kcbobcat.com

FIELD SERVICE TECHNICIANS trained for your
equipment needs.

FULLY EQUIPPED FIELD TRUCKS complete with
the tools needed to get you up and running.

ON BOARD DIAGNOSTIC EQUIPMENT to
provide field diagnostics.

A SINGLE POINT OF CONTACT to request
repairs.

EFFICIENT AND QUICKER response times.

PREVENTATIVE MAINTENANCE completed in
the field.

Also offering Bobcat® Machine IQ Service*

To provide the Machine IQ service, your equipment
transmits machine location, operating hours and fault
codes to your dealership:

• Each time it is started/stopped
• Every 20 minutes while running
• Each time a critical code occurs
• When the machine is moving and not running
(trailering mode)

The data is sent via satellite or cellular communication,
at no charge to you. Service is provided for 36 months.

* IQ is standard on select new models and can be added to M-Series or
newer machines for an additional cost.